Sportpaleis @ Your Service

The Challenge

Sportpaleis Groep works with a large number of volunteers to organise its events and shows. This usually involved a lot of overhead and manual work. We were asked to help decentralise the entire process for staffing, follow-up and planning of staff-members in the form of a self-managing digital solution.

Important points for attention were:

  • decentralization of operational work
  • central monitoring and adjustment by Sportpaleis via reporting / dashboarding
  • qualitative capturing of data from operational work
  • always on: apps available online and offline
  • high ease of use and high user adoption
  • BYOD (bring your own device)

Our Solution

In a series of interactive workshops the outlines were discussed, clarified and drawn by a mixed team of AppFoundry / Xplore Group and Sportpaleis key players.

In co-creation with Sportpaleis' own developers we realised the perfect solution, consisting of:

  • a scalable and robust cloud backend
  • 2 beautifully designed and highly useable mobile apps for iOS and Android
  • a clear and user-friendly web admin solution

A selection of the new functionalities:
  • self-registration of contact details for new staff members
  • digital access control at Sportpaleis venues
  • dynamic planning of staff members in function of ticket sales
  • digital agenda for staff members
  • up-to-date job briefings
  • registration of operational actions (arrival, departure, ...) for social inspection, fire brigade, invoicing, ...
  • digital communication channel in mobile app for employee teams
  • possibility for digital reporting of technical problems or unsafe situations on site


Contact us

Have a challenge that you would like to discuss with us?

Feel free to get in touch and we'll get back to you!